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Dispatchers provide a flight following service and advise pilots if conditions or paths change.
Aircraft dispatchers work for airlines and other scheduled carriers to ensure the safety of flight. They share the overall responsibility for the safety of each flight with the captain and work to maintain a safe and efficient operation.

Some responsibilities of a dispatcher include:

  • Producing flight plans while considering every aspect of the flight, such as fuel, winds, weather, maintenance issues, weight and balance, airport delays and many other factors
  • Calculating aircraft performance, limitations, weight and balance, airspeed, altitudes, distances and routes for each flight
  • Managing weather delays and routing or re-routing aircraft as necessary to maintain a safe, efficient flight
  • Determining the best course of action during an emergency situation, notifying the pilot of available options such as closest airports or runways to divert to, and then managing the diverted aircraft

Requirements for a operational control officer are:

  • Must be atleast 18 years of age
  • Must be able to read, speak, write and understand English
  • Pass the written exam given by Ethiopian Civil Aviation Authority on required knowledge areas.
  • Pass the oral and flight test given by a designated flight examiner
  • Hold a current class II medical certificate